Monday 9 June 2008

Outlook crashes when importing a personal folder file

If outlook crashes while trying to import a personal file. Do the following.

1. Go to control panel
2. Open mail
3. Click on show Profiles...
4. select the profile you are using and then click properties
5. Click data file
6. from the list select the data file you try to import
7. Remove it
8. Now you will be able to use outlook as normal.

If you still have to import the personal folder file you try to import. This time do like this.

1. Follow the process as you done up to the point where it ask you to select the folder location where you want to import the personal folder.
2. This time select to create a new personal folder.
3. Once it is imported. Now you can move the emails from that personal folder.
4. Once you have move the emails from the personal folder you can delete that folder it self. ( Once you move the emails out of the personal folder. The actual PST file also remove it. IF you want to keep a copy better to copy instead of moving it.)

9 comments:

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